OneCall

OneCall entitles you to a "virtual number" which you can forward to any local phone number - home, office, or mobile. Now, your friends and associates will not lose contact with you even if you have changed your home, office, or mobile numbers.

HKT Fixed Line Services are provided by Hong Kong Telecommunications (HKT) Limited, subject to the relevant terms and conditions.

New subscriber must signing up to a Service Plan with Commitment Period

Monthly service charge: $38*

* Charged in addition to your standard monthly phone line rental fee.
Order by phone:
24-hour sales hotline 2888 0008
You need to use a tone dial phone to use the OneCall service.

To forward your OneCall number:

  • Dial 2626 2688
  • Press [1] for English or [3] for Cantonese
  • Enter your OneCall number then press [#]
  • Enter your PIN and then press [#]
  • Press [1] to activate Call Forwarding
  • Enter the number to which calls are to be forwarded and then press [#]

To Cancel Call Forwarding of your OneCall number:

  • Dial 2626 2688
  • Press [1] for English or [3] for Cantonese
  • Enter your OneCall number then press [#]
  • Enter your PIN and then press [#]
  • Press [#] to cancel Call Forwarding

To change Your PIN (Personal Identification Number):

  • Dial 10071 for English or 10073 for Cantonese
  • Select PIN change menu
  • Press [#] to select PIN change for OneCall Standard Package

Note: Calls can be forwarded to any local telephone number, including mobile phones and secretarial services.