Appointment Service

You'll never miss an important meeting again. Just like an alarm clock, the Appointment Service lets you program your phone to call you at a specified time.

HKT Fixed Line Services are provided by Hong Kong Telecommunications (HKT) Limited, subject to the relevant terms and conditions.

Monthly service charge: $16*

* Charged in addition to your standard monthly phone line rental fee.

Ordering and purchasing is simple and straightforward. You can place orders through various channels. Please select the one that is most convenient for you.

Visit a shop: HKT retail shops
Order by phone:
- 24-hour sales hotline 2888 0008

Appointment Service reminds you of important appointments by calling you at a specified time. You will hear a recorded message if the call is answered within 60 seconds; the reminder call will then be automatically cancelled.

To activate:

Press [*][0][2]
Enter the appointment time in 24-hour format (e.g. 10:35pm should be keyed in as 2235)
Listen for the "Confirmation Tone"

To cancel:

Press [#][0][2]
Listen for the "Confirmation Tone"

Note: If the line is busy or the call is not answered within 60 seconds, the call will be generated again after 10 minutes. If the line is still busy or the call is not answered, the reminder call will be cancelled automatically.