Customer Communication Management
Super Hotline
Super Hotline is a network-based customer management tool for managing business performance and improving operational efficiency.Service Features
Super Hotline allows firms to manage business performance across multiple hotlines via a single management web portal in real-time without investing in hardware. It gives you the all-round ability to monitor your business on a daily basis whether you have a single-site or multi-site applications.
Service Benefits
- Highly accessible: 24x7 hotline service even when you are relocating or experiencing a disaster
- Highly responsive: allows swift and effective responses to customer orders, inquiries, or complaints, and improvement in customer satisfaction and sales performance
- Increased customer loyalty: achieved through offering phone-based promotion and differentiated services to target customers
To learn more about collaboration solutions, please visit HKT Enterprise Solutions website.
Consumer Service Hotline
1000
Business Customer Hotline
10088
