Notices

Notices
Other Notices
16 Oct 2024
Internet Access Services
22 May 2024
General Conditions of Telecommunications Service (Consumer Customers)
01 Feb 2024
International Call Services
19 Sep 2023
MegaLink Service
15 Sep 2023
Datapak Services and Private Circuit Service
10 May 2023
Internet Access Services
01 Apr 2023
Datapak Services and Private Circuit Service
01 Feb 2023
International Call Services
09 Dec 2022
Business Broadband Services
16 Nov 2022
Datapak Services and Private Circuit Service
01 Feb 2022
International Call Services
09 Apr 2021
CDMA Mobile Service
08 Mar 2021
Internet Access Services
03 Feb 2021
Fixed Interconnection Service
01 Feb 2021
International Call Services
01 Jun 2020
Norton Secure VPN
01 Jun 2020
Local Business Telephone Service
10 Feb 2020
Home Phone Service (Consumer Customers)
03 Feb 2020
International Call Services
15 Nov 2019
Metro IP Service Packages
10 Sep 2019
Norton Secure VPN
12 Aug 2019
eye Service
01 Feb 2019
International Call Services
31 Jan 2019
Flexible Bandwidth Service
05 Nov 2018
Premium Broadband Service
03 Sep 2018
Three Postpaid Local Data Service Plans
03 Sep 2018
A Postpaid Local Data Service Plan
02 Aug 2018
A Postpaid Local Data Service Plan
02 Aug 2018
Three Postpaid Local Data Service Plans
31 Jul 2018
Three Postpaid Local Data Service Plans
01 Apr 2018
Datapak Services and Private Circuit Service
01 Feb 2018
International Call Services
01 Feb 2018
Local Telephone Services (Consumer Customers)
23 Nov 2017
Integrated Digital Access Business Telephone Service
19 Oct 2017
Postpaid Service Plan Only for The Club Members
30 Sep 2017
Postpaid Service Plan Only for The Club Members
02 Aug 2017
Postpaid Service Plan Only for The Club Members
06 Jul 2017
Internet Access Services
07 Jun 2017
Flexible Bandwidth Service
01 Jun 2017
Internet Access Services
31 May 2017
Integrated Digital Access Business Telephone Service
26 Apr 2017
Integrated Digital Access Business Telephone Service
14 Mar 2017
Postpaid Service Plan Only for Hong Kong Residents aged 65 or above (the “Smart Pama Service Plan”)
01 Mar 2017
International Roaming Service
01 Mar 2017
Postpaid Service Plan Only for Hong Kong Post-secondary Students (the “U-plan”)
01 Feb 2017
International Call Services
23 Dec 2016
eye Service
01 Dec 2016
Freedome Network Safety Software
30 Nov 2016
Datapak Services and Private Circuit Service
30 Nov 2016
Premium Broadband Service
30 Nov 2016
MegaLink Service
20 Oct 2016
International Roaming Service
17 Oct 2016
Flexible Bandwidth Service
19 Oct 2016
Integrated Digital Access Business Telephone Service
19 Oct 2016
Local Business Telephone Service
17 Oct 2016
Flexible Bandwidth Service
06 Sep 2016
International Roaming Service
23 Aug 2016
International Roaming Service
11 Aug 2016
Integrated Digital Access Business Telephone Service
11 Aug 2016
Local Business Telephone Service
16 Jun 2016
International Roaming Service
15 Apr 2016
Exit of Call In service
30 Mar 2016
Integrated Digital Access Business Telephone Service
30 Mar 2016
Local Business Telephone Service
18 Mar 2016
Flexible Bandwidth Service
17 Mar 2016
International Roaming Service
29 Feb 2016
Business Broadband Services
15 Feb 2016
Special Conditions of Netvigator Broadband Service for Consumer Customers
01 Feb 2016
International Call Services
19 Jan 2016
Mobile Service Agreement (Consumer Customers)
19 Jan 2016
General Conditions of Service
19 Jan 2016
General Conditions of Telecommunications Service (Consumer Customers)
04 Jan 2016
Severe Weather Warning Service
27 Oct 2015
Datapak Services and Private Circuit Service
26 Sep 2015
Datapak Services and Private Circuit Service
25 Sep 2015
eye Service
25 Sep 2015
Local Telephone Services (Consumer Customers)
31 Jul 2015
Mobile Interconnection Service
31 Jul 2015
RoamSave
31 Jul 2015
Rechargeable SIM Card Services
31 Jul 2015
International/International Roaming Services
31 Jul 2015
International Direct Dial Service
31 Jul 2015
2G, 3G and 4G mobile services
31 Jul 2015
EasyCare Service
31 Jul 2015
Infotainment Services
31 Jul 2015
Fair Use Policy for Mobile and Ancillary Services
31 Jul 2015
Acceptable Use Policies (Consumer Customers)
31 Jul 2015
Acceptable Use Policies
31 Jul 2015
3G/4G Data SIM service
31 Jul 2015
Special Conditions of PCCW Mobile Service
31 Jul 2015
Special Conditions of PCCW Mobile Service for Consumer Customers
31 Jul 2015
General Terms of Conditions of PCCW mobile
31 Jul 2015
General Conditions of Telecommunications Service (Consumer Customers)
24 Jul 2015
General Conditions of Service
24 Jul 2015
General Conditions of Telecommunications Service (Consumer Customers)
20 Jul 2015
Mobile Interconnection Service
20 Jul 2015
Internet Protocol Voice Service
20 Jul 2015
Prepaid SIM Card mobile service
20 Jul 2015
International Roaming Service
20 Jul 2015
International Direct Dial Services
20 Jul 2015
2G, 3G and 4G mobile services
20 Jul 2015
Mobile Service Agreement (Corporate Customers)
20 Jul 2015
Mobile Service Agreement (Consumer Customers)
20 Jul 2015
Fair Usage Policy
20 Jul 2015
Acceptable Use Policies
20 Jul 2015
PCCW-HKT Acceptable Use Policies
20 Jul 2015
Mobile Service Agreement (for legacy customers)
20 Jul 2015
Special Conditions of PCCW Mobile Service
20 Jul 2015
Special Conditions of PCCW Mobile Service (Consumer Customers)
20 Jul 2015
PCCW mobile General Terms and Conditions
20 Jul 2015
General Conditions of Telecommunications Service (Consumer Customers)
19 Jun 2015
Internet Access Services
21 May 2015
General Conditions of Telecommunications Service (Consumer Customers)
21 May 2015
General Conditions of Service
28 Apr 2015
General Conditions of Telecommunications Service (Consumer Customers)
28 Apr 2015
General Conditions of Service
10 Feb 2015
Internet Access Services
01 Feb 2015
International Call Services
19 Jan 2015
Internet Access Services
10 Oct 2014
Internet Access Services
24 Sep 2014
Local Telephone Services (Consumer Customers)
19 Sep 2014
2G, 3G and 4G mobile services
29 Aug 2014
Internet Protocol Voice Service (Commercial Customer)
26 Jun 2014
Datapak Services and Private Circuit Service
23 Jun 2014
Integrated Digital Access Business Telephone Service
23 Jun 2014
Local Business Telephone Service
23 Jun 2014
Internet Protocol Voice Service (Commercial Customer)
20 Jun 2014
Special Conditions of Netvigator Broadband Service for Consumer Customers
20 Jun 2014
HKT EasyWatch Commercial Service
01 Jun 2014
OneCall Service
16 May 2014
eye Service
15 May 2014
Special Conditions of Netvigator Broadband Service for Consumer Customers
08 May 2014
Local Business Telephone Service
29 Mar 2014
Datapak Services and Private Circuit Service
29 Mar 2014
IP-Net
29 Mar 2014
Metro IP Service Packages
01 Mar 2014
International Call Services
17 Feb 2014
Datapak Services and Private Circuit Service
30 Jan 2014
eye Service
20 Jan 2014
Price for International Satellite Television Occasional Service
15 Jan 2014
Local Business Telephone Service
09 Jan 2014
Integrated Digital Access Business Telephone Service
09 Jan 2014
Local Business Telephone Service
31 Dec 2013
PCCW Home EasyWatch – service exit
31 Dec 2013
Local Telephone Services (Consumer Customers)
19 Dec 2013
Special Conditions of eye Service for Consumer Customers
11 Dec 2013
International Toll Free Service
09 Dec 2013
Premium Broadband Service
09 Dec 2013
MegaLink Service
29 Nov 2013
Exit of International Follow-Me feature under Global Calling Card
22 Nov 2013
Business Broadband Services
05 Nov 2013
Datapak Services and Private Circuit Service
29 Oct 2013
Special Conditions of eye Communication Package for Consumer Customers
21 Oct 2013
2G, 3G and 4G mobile services
23 Aug 2013
Internet Access Services
19 Aug 2013
eye Service
19 Jul 2013
eye Service
15 Jul 2013
CDMA Mobile Service
01 Jul 2013
Mobile Interconnection Service
01 Jul 2013
Fixed Interconnection Service
26 Jun 2013
General Conditions of Telecommunications Service (Consumer Customers)
01 Jun 2013
Telecommunications Backup Service for Commercial Customers
01 Jun 2013
Broadband Copper Local Loop and Exchange Co-location Services
01 Jun 2013
Residential Cell Relay Services
01 Jun 2013
Integrated Digital Access Business Telephone Service
01 Jun 2013
Local Business Telephone Service
01 Jun 2013
International Directory Enquiry Service
01 Jun 2013
Local Telephone Services (Consumer Customers)
01 Jun 2013
Customer Voice Hotline Management Service
01 Jun 2013
Wholesale Voice-band Telecommunications Service
01 Jun 2013
Price for International Satellite Television Occasional Service
01 Jun 2013
Price for International Satellite Television Full Time Service
01 Jun 2013
Price for International Satellite Private Lease Circuit Services
31 May 2013
Internet Protocol Voice Service (Consumer Customers)
30 May 2013
Special Conditions of eye Communication Package for Consumer Customers
30 May 2013
eye Communication Package
14 May 2013
Dedicated Telecommunications Transmission Service
10 May 2013
Megalink Plus
09 May 2013
Local Telephone Services (Consumer Customers)
02 May 2013
Internet Access Services
01 Apr 2013
General Conditions of Telecommunications Service (Consumer Customers)
01 Apr 2013
Customer Voice Hotline Management Service
01 Apr 2013
End-to-end Dedicated Telecommunications Transmission Service
01 Apr 2013
PCCW Home EasyWatch
20 Mar 2013
IP-Net
20 Mar 2013
Megalink Plus
01 Feb 2013
International Call Services
01 Feb 2013
Internet Access Services
28 Dec 2012
Business Telephone Services
29 Oct 2012
Datapak Services and Private Circuit Service
19 Oct 2012
International Call Services (regarding the collect call service under the Operator-assisted Services)
12 Oct 2012
Datapak Services and Private Circuit Service
01 Oct 2012
Internet Access Services
10 Sep 2012
Special Conditions of eye2 Communication Package for Consumer Customers
10 Sep 2012
eye2 Communication Package
10 Sep 2012
Special Conditions of eye Home Smartphone Package for Consumer Customers
10 Sep 2012
eye Home Smartphone Package
10 Sep 2012
Special Conditions of eye Multimedia Service for Consumer Customers
10 Sep 2012
eye Multimedia Service
10 Sep 2012
Local Telephone Services (Consumer Customers)
10 Sep 2012
International Call Services
03 Sep 2012
Datapak Services and Private Circuit Service
13 Jul 2012
3G/4G Data SIM service
03 Jul 2012
Business Broadband Services
03 Jul 2012
MegaLink Service
30 Jun 2012
International Private Lease Circuit (IPLC) and Dedicated Ethernet Service (DES)
15 Jun 2012
RoamSave
06 Jun 2012
VideoLink XQ Services
25 May 2012
International Telephone Call (IDD) Charges
15 May 2012
Internet Access Services
14 May 2012
Special Conditions of Datapak
09 May 2012
Metro IP Service Packages
03 May 2012
2G, 3G and 4G mobile services
01 Apr 2012
Relocation of Business Telephone services
01 Apr 2012
Change of registered name or Customer of Business Telephone Services subscribed
01 Apr 2012
Premium Broadband Service
16 Mar 2012
Datapak Services and Private Circuit Service
14 Mar 2012
Datapak Services and Private Circuit Service (replaced by U025-040 on 16/03/2012)
13 Feb 2012
Special Conditions of PCCW Mobile Service
13 Feb 2012
Acceptable Use Policies
13 Feb 2012
General Terms and Conditions of PCCW mobile
13 Feb 2012
Acceptable Use Policies (Consumer Customers)
13 Feb 2012
General Conditions of Telecommunications Service (Consumer Customers)
13 Feb 2012
Fair Use Policy for Mobile and Ancillary Services
13 Feb 2012
Acceptable Use Policies
13 Feb 2012
Acceptable Use Policies (Consumer Customers)
13 Feb 2012
General Conditions of Telecommunications Service (Consumer Customers)
13 Feb 2012
General Conditions of Services
01 Nov 2011
eye Home Smartphone Package
08 Jul 2011
one communications
07 Jul 2011
PCCW Home EasyWatch Service
07 Jul 2011
Special Conditions of Residential Telephone Line Service for Consumer Customers
07 Jul 2011
Special Conditions of eye
07 Jul 2011
Special Conditions of eye
04 Jul 2011
Special Conditions of Netvigator Broadband Service for Consumer Customers
04 Jul 2011
Special Conditions of PCCW Wi-Fi Service for Consumer Customers
01 Jul 2011
General Conditions of Telecommunications Service (Consumer Customers)
01 Jul 2011
Special Conditions of PCCW mobile service for Consumer Customers
30 Jun 2011
Special Conditions of 0060 everywhere Service for Consumer Customers
30 Jun 2011
Special Conditions of 0060 Service and 0062 Fax Service for Consumer Customers
30 Jun 2011
General Conditions of Telecommunications Service (Consumer Customers)
17 Jun 2011
Weatherfax service
01 Mar 2011
Severe Weather Warning Service
16 Dec 2010
PCCW Conferencing Service
16 Dec 2010
Fax Directory
16 Dec 2010
Faxline 100 service
16 Dec 2010
Faxline 3 Service
16 Dec 2010
Faxline 200 service
16 Dec 2010
Homefax 1 service
16 Dec 2010
Faxline 2 service
15 Dec 2010
Metro IP Service Packages
10 Nov 2010
0060 everywhere
03 Nov 2010
Special Conditions of PCCW Convergence
30 Oct 2010
Special Conditions of 0060 Service and 0062 Fax Service
29 Oct 2010
Super Hotline
26 Oct 2010
Special Conditions - Continuity Plan
26 Oct 2010
General Conditions of Service
26 Oct 2010
Special Conditions of Business Broadband Services
27 Sep 2010
eye2 Communication Package
27 Sep 2010
eye Multimedia Service
16 Aug 2010
Special Conditions of eye2 Communication Package
15 Apr 2010
IP-Net service
01 Apr 2010
International Telephone Call (IDD) Charges
01 Apr 2010
International Toll Free Service
01 Apr 2010
Net Surf Call Forwarding
01 Apr 2010
Business Broadband Services
29 Jan 2010
Weatherfax Service
08 Jan 2010
Provision of a telephone pole for services other than a permanent exchange line service
09 Jan 2010
New Generation Business Fixed Line 2
09 Jan 2010
New Generation Business Fixed Line
16 Dec 2009
eye Multimedia Service
16 Dec 2009
eye2 Communication Package
01 Dec 2009
Ring Back service and related service packages including ring back
01 Dec 2009
Fax Broadcast service
30 Oct 2009
PCCW
23 Sep 2009
Payment by Phone Service
25 Aug 2009
Fax On-line Diagnostic service
24 Aug 2009
Block-the-Blocker Service for IDA-P lines connecting between PABX and PSTN
31 Jul 2009
Faxline 200 Service
31 Jul 2009
Executive Faxmail service
09 Jul 2009
General Conditions of Service
19 Jun 2009
Faxline 200 service
19 Jun 2009
Executive Faxmail service
09 Jun 2009
eye2 Communication Package
24 Apr 2009
PCCW EasyWatch Enterprise Solution
22 Apr 2009
Unified Interconnection and Local Access Services
21 Apr 2009
Fixed-Mobile Interconnection Services
02 Apr 2009
Internet access service for general end consumers
02 Apr 2009
PCCW Home EasyWatch
02 Apr 2009
NCall service
01 Apr 2009
Business Broadband Services
02 Apr 2009
0060 everywhere
01 Apr 2009
Internet Access Services
01 Apr 2009
Revision to Special Conditions of 0060 Service and 0062 Fax Service
01 Apr 2009
Special Conditions of Sha La La, Richie Senang and Halo Prepaid Phonecards
30 Apr 2009
Call connect service
31 Mar 2009
Infofax - Fax Information Retrieval
16 Feb 2009
Surcharge for jobs undertaken outside normal operating hours at special request of Customer
16 Feb 2009
One Time Charge for Data Services at special request of Customer
01 Jan 2009
International usage charges over the DATAPAK public data network
22 Dec 2008
Easy Conference Connect
11 Dec 2008
0060 everywhere
28 Nov 2008
PCCW Convergence EmailFax
28 Nov 2008
PCCW Convergence
28 Nov 2008
PCCW Convergence - Standard Premium
28 Nov 2008
Special Conditions of PCCW Convergence
28 Nov 2008
Megalink Plus
28 Nov 2008
Metro IP Service Packages
28 Nov 2008
Virtual Private Dial-up Service (VPDS)
28 Nov 2008
Conferencing Service
28 Nov 2008
Super Hotline
28 Nov 2008
Telecommunications Services offered under Fixed Carrier Licence 050
01 Nov 2008
International Virtual Private Network Service