Ms Shum Wai Ling Hester

Group Chief Human Resources Officer

Ms. Hester SHUM was appointed as the Group Chief Human Resources Officer in July 2019. She is responsible for all the talent agendas including talent management and acquisition, total reward as well as organization and employee development of all the businesses under the Group in Hong Kong and all overseas markets.


Ms. Shum has over 30 years of experience in strategic human resources management gained in multiple industries across airline, trading and telecommunications. Her IT human resources leadership career spanned over numerous Fortune 500 companies including Intel, Cisco Systems and most recently Equinix. She also served at a Hong Kong listed trading company progressing as their Executive Vice President of Human Resource heading their global human resources organizations in more than 40 economies.


Ms. Shum holds a Bachelor degree in Arts from Chinese University of Hong Kong, a Master of Management specialized in Human Resources Management from Macquarie Graduate School of Management, and attended progressive executive leadership program with Massachusetts Institute of Technology.